Retail businesses lose time and money when orders are returned.
Some returns are normal, but if teams can identify risky orders earlier, they can plan better follow-ups, improve customer experience, and reduce operational surprises.
In this pipeline, you will build a simple ML workflow on GCP.
You will create features from order, customer, item, and return data, train a return-risk model using BigQuery ML, score recent orders, and store prediction results for reporting or downstream use.
After completing this pipeline, you will be able to: